Nancy Barber (nlbarber) wrote,
Nancy Barber
nlbarber

Yet Another Sears Update

The parts were sitting in front of my garage door when I got home today. Of course, the little and heavy box with the compressor in it, carefully labelled 'Fragile This Side Up', was upside down.

I just called Sears to get an appointment, and as soon as I get into the phone system and it registers what number I dialed from, the automated voice announces that my appointment is Thursday between 8 and 5. Yet again, the "customers must function for the convenience of Sears" attitude strikes--they set the appointment, and I should be here waiting. I suspect if I hadn't called, the first I would have heard of it would have been a robo-call Wednesday night.

I did talk to a real person and get the appointment window narrowed to 1-5 Thursday. I leave Friday morning for Disney, so that's the last chance at it for 10 days. If it appears to be fixed when I leave, I guess I'll put the non-perishables like my whole-wheat flour in it, and see if it's still working when I return. That should be long enough for any leaks to appear. I hope.
Tags: freezer, sears
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